Privacy Policy

Effective Date: 09/24/2026

Lovell Estate & Winery respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Event or reservation inquiry details

We may also collect limited non-personal information such as browser type, device information, and pages visited, which helps us improve our website and services.

How We Use Your Information

Information collected may be used to:

  • Respond to inquiries and communications
  • Manage reservations, bookings, or event requests
  • Improve our website and guest experience
  • Send occasional updates or communications, if you have opted in
  • Send Wine Family news and announcements, if you have joined our Wine Family list

We do not sell, rent, or trade your personal information.

Cookies and Analytics

With your permission, we use PostHog, an analytics service, to understand how visitors use our website so we can improve it. When you first visit, a notice at the bottom of the screen asks whether you accept. Nothing is recorded unless you choose Accept.

If you accept, PostHog may collect:

  • Pages you visit, how long you stay, and how you arrived (for example, from a search engine or social media)
  • General device and browser information, and approximate location based on your IP address
  • Clicks on key links, such as booking, reservation, ticket, and directions links
  • Recordings of how you move through and interact with our pages. Anything you type into a form is hidden and never recorded.

If you accept, PostHog stores cookies and similar browser storage to recognize return visits. If you decline, no analytics cookies are set and no analytics data is collected. Either way, we save your choice in your browser so we don't ask again.

You can change your choice at any time using the Cookie Settings link at the bottom of every page. You can also block or delete cookies in your browser settings.

Third-Party Services

We use trusted third parties to operate our website and services:

  • Vercel hosts our website.
  • PostHog provides website analytics, only if you consent.
  • Resend delivers the messages and reservation requests you send through our website forms to our inbox.
  • HubSpot manages our Wine Family list.
  • Cloudflare Turnstile protects our forms from spam by checking that submissions come from a person. It may process technical information such as your IP address and browser details for this purpose only.
  • ResNexus handles lodging reservations.
  • Square handles event ticket purchases.
  • Google Maps provides directions.

These providers only receive the information needed to perform their services. When you follow a booking, ticketing, or map link, you leave our website and that service's own privacy policy applies.

Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request to review, update, or delete your personal information by contacting us directly. You can unsubscribe from our emails at any time using the link included in every email, and you can change your analytics choice at any time using the Cookie Settings link at the bottom of every page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: info@lovellestate.com